Return Policy

Return Policy

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or independent professional activity.)

Information on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period is 30 days from the day:

  • on which you, or a third party designated by you (other than the carrier), took possession of the goods, provided that you ordered one or more goods under a single order and these were delivered together;
  • on which you, or a third party designated by you (other than the carrier), took possession of the last item, provided that you ordered multiple goods under a single order and these were delivered separately.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract. You can do so by email at support@averyandjune.com.

You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 30 days after we receive your notice of withdrawal.

We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you. In any event, you will not incur any fees as a result of this reimbursement.

We may withhold reimbursement until:

  • we have received the returned goods; or
  • you have provided proof that you have returned the goods,

whichever occurs first.

You must return or hand over the goods to us without undue delay and, in any event, no later than 30 days from the day on which you informed us of your withdrawal from this contract.

The deadline is met if you send back the goods before the 30-day period has expired.

You are responsible for the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusions and Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:

  • the supply of goods that are not prefabricated and are manufactured based on the consumer's individual choice or decision;
  • the supply of goods that are liable to deteriorate or expire rapidly;
  • the supply of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but which can only be delivered at least 30 days after the conclusion of the contract and whose value depends on market fluctuations beyond our control;
  • the supply of newspapers, periodicals, or magazines, with the exception of subscription agreements.

The right of withdrawal expires prematurely for contracts concerning:

  • the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons if the seal has been broken after delivery;
  • the supply of goods that, after delivery, have been inseparably mixed with other items due to their nature;
  • the supply of audio or video recordings and computer software supplied in sealed packaging if the seal has been broken after delivery.

Model Withdrawal Form

Please contact us at the following email address before returning any goods:

support@averyandjune.com

The return address shown on our parcels is not our return address. Upon request, we will provide you with our return address by email.

If you wish to withdraw from the contract, please complete the form below and send it to us by email.

Withdrawal Form

I/We () hereby give notice that I/We () withdraw from my/our (*) contract concerning:

  • the purchase of the following goods (*) /
  • the provision of the following service (*)

Ordered on: (*) ___________________

Received on: (*) ___________________

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate.